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November 2017 Membership Meeting
November 16, 2017 @ 6:00 pm - 8:00 pmFree – $15.00
Join us at Ferguson Bath, Kitchen & Lighting Gallery on November 16th, 2017 from 6 – 8 pm, 4363 Lyman Dr., Hilliard, OH 43026.
Meeting topic presented by David Lupberger of RemodelForce will be “8 Qualifying Questions You Must Ask Before Going On Any Sales Call”.
Also check out the seminar from 4:30 to 6 pm below:
4:30 to 6 pm Seminar
David Lupberger of RemodelForce will present “Managing the Emotional Homeowner”. Managing emotional homeowners means managing expectations, and managing the process as well as the project. In this program, David will review how to clear set project expectations, how to guide homeowners through the remodeling process, and how to implement specific strategies for managing homeowners during the remodeling process. Done properly, your customers become your biggest fans and best source of future referrals.
This course will help attendees:
– Learn how to set clear expectations from the very first client meeting
– Provide a sample paper trail to facilitate customer communication
– Provide a framework to respond to customer warning signals
– Take action to avert lawsuits and other serious problems
THIS SEMINAR IS FREE – COMPLIMENTS OF HOME DEPOT THROUGH NARI HEADQUARTERS.